DIY Conservatory & Garden Room Products - please read Palladium's terms and conditions carefully, which are applicable to all purchases of self build conservatories, garden rooms and accessories.
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Terms and Conditions
 
  • The warranty period expires 10 calendar years from the original date of purchase.

  • BVC will replace free of charge any part of the goods purchased which in our reasonable opinion are proved to be defective during the warranty period subject to the provisions of the following clauses.

  • Where goods purchased become defective within the first two years of the warranty, BVC will replace such goods and supply the labour free of charge. After the expiry of this two year period, BVC will replace, free of charge any part of the goods purchased, which in our reasonable opinion, are proved to be defective.

  • BVC will not be liable under the terms of this warranty or our contract with you for any loss or damage caused by us or our employees in circumstances where:-
    1. There is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
    2. Such loss or damage is not a reasonably foreseeable result of any breach; or
    3. Any increase in loss or damage results from breach by you of any term of this contract.
  • BVC reserves the right to replace the defective part or defective goods with a similar part of similar goods in current production provided that such a replacement part or goods are of the same or similar quality.

  • If you modify or alter the goods in any way whatsoever without our prior written consent, this 10 years warranty will be invalidated with immediate effect.

  • This warranty is personal to you and may not be transferred to a third party, under any circumstances without prior written consent.

  • If you have a complaint about the goods or wish to make a claim, please write to our Customer Services Department at BVC Ltd, Middlemore Lane, Aldridge, West Midlands WS9 8SP or telephone 01922 744258.

  • All prices quoted are correct at time of publication to website. Any offers are for a limited period only and subject to Terms & Conditions.


    The above terms and conditions do not affect your statutory rights as a consumer in respect of faulty or misdescribed goods.

  • Palladium Conservatories, BVC, Northgate, Aldridge, Walsall WS9 8TH. UK    Telephone: 01922 744258